Business Process Analyst (ITIL and processes documentation and training)
IRG is seeking a Business Process Analyst (ITIL and processes documentation and training) for its client at Rancho Cordova, CA.
Role:
Documenting processes and training Analyst Location:
Rancho Cordova, CA Duration:
1 year REQUIRED:
Experience facilitating stakeholder groups from a business perspective and knowledge about stakeholder awareness Experience documenting processes and training OCM experience would be ideal.
Someone who has the experience working with diverse groups and developing a common process and assisting with communications and outreach associated with process development Work with client to develop incident prioritization from a business perspective Document incident types, incident response process, test the process, training on the process and communications related to the process Develop a coordinated response to incidents Assist in developing response times and protocols Develop communication and incident related templates for communications and coordination across an organization and with external stakeholders Experience in standardized process development for a coordinated organizational response to incidents (and escalation paths) ITIL and processes documentation.
Apply At:
Please send your resume and a cover letter to Susmita Sahu (Susmita at irginc dot net) at susmita@irginc.
net or jobs@irginc.
net.
You may call Susmita # 573-797-9902.
About us:
Information Resource Group, Inc.
(IRG) is a global Information Technology (IT) professional services firm bringing leading edge solutions to enterprise systems.
We deliver innovative, high quality, and cost-effective results that make a difference.
We have been providing IT services to private and public sector clients for over 19 years.
We are headquartered in Jefferson City, Missouri, and certified by the State of Missouri and Wisconsin as a Minority Business Enterprise (MBE).
We are proud to be one of ten companies pre-qualified to provide IT services to Missouri State Agencies through the Statewide IT Contract as well as one of seven vendors selected by the State of Missouri to supply Health Information Technology (HIT) consulting services.
Throughout our experience, we have established presence as an IT solutions provider with significant state government experience and a long history of success in providing computer-consulting services.
In addition, we have a broad portfolio of IT and business solutions and currently provide Information Technology services to 19 States and 6 entities.
IRG is an equal opportunity employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Role:
Documenting processes and training Analyst Location:
Rancho Cordova, CA Duration:
1 year REQUIRED:
Experience facilitating stakeholder groups from a business perspective and knowledge about stakeholder awareness Experience documenting processes and training OCM experience would be ideal.
Someone who has the experience working with diverse groups and developing a common process and assisting with communications and outreach associated with process development Work with client to develop incident prioritization from a business perspective Document incident types, incident response process, test the process, training on the process and communications related to the process Develop a coordinated response to incidents Assist in developing response times and protocols Develop communication and incident related templates for communications and coordination across an organization and with external stakeholders Experience in standardized process development for a coordinated organizational response to incidents (and escalation paths) ITIL and processes documentation.
Apply At:
Please send your resume and a cover letter to Susmita Sahu (Susmita at irginc dot net) at susmita@irginc.
net or jobs@irginc.
net.
You may call Susmita # 573-797-9902.
About us:
Information Resource Group, Inc.
(IRG) is a global Information Technology (IT) professional services firm bringing leading edge solutions to enterprise systems.
We deliver innovative, high quality, and cost-effective results that make a difference.
We have been providing IT services to private and public sector clients for over 19 years.
We are headquartered in Jefferson City, Missouri, and certified by the State of Missouri and Wisconsin as a Minority Business Enterprise (MBE).
We are proud to be one of ten companies pre-qualified to provide IT services to Missouri State Agencies through the Statewide IT Contract as well as one of seven vendors selected by the State of Missouri to supply Health Information Technology (HIT) consulting services.
Throughout our experience, we have established presence as an IT solutions provider with significant state government experience and a long history of success in providing computer-consulting services.
In addition, we have a broad portfolio of IT and business solutions and currently provide Information Technology services to 19 States and 6 entities.
IRG is an equal opportunity employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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