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Claims Representative


DUTIES AND Responsibilities:

Investigate and evaluate automobile claims in a timely and efficient manner;
Document investigations, evaluations, recommendations, and plans of action;
Ensure ongoing adjudication of claims within company standards, industry best practices and all state and federal regulations;
Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation;
Regular and predictable punctuality and attendance;
Other duties as necessary.

QUALIFICATIONS AND SKILLS:

Two plus years' experience in Property and Casualty insurance industry;
Must have a clear understanding of insurance industry practices, standards and terminology;
Experience handling both auto property damage and injury claims recommended;
Must be able to pass a background check;
Must have a disciplined approach to all job-related activities;
Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills;
Ability to work in a fast paced environment while managing multiple priorities simultaneously;
Ability to achieve targeted performance goals.


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